Refund Policy

Last updated: August 4, 2026

We want you to be completely satisfied with Exodus. Please read this policy carefully before making a purchase.

1. Eligibility for a Refund

You are eligible for a full refund within 7 days of your payment date if:

• The software fails to install or run on a system that meets the stated requirements
• Core features (time tracking, activity monitoring, or shutdown timer) do not function as described
• You did not receive your license key or installer within 48 hours of confirmed payment

2. Non-Refundable Cases

Refunds will not be issued in the following situations:

• More than 7 days have passed since the date of payment
• You have changed your mind after the license key has been delivered
• Your system does not meet the minimum requirements listed on our website
• The software was used in violation of our Terms of Use

3. How to Request a Refund

To request a refund, contact us at support@exydus.site with the subject line "Refund Request" and include:

• Your full name
• The email address used for the purchase
• A brief description of the issue

We will review your request and respond within 3 business days. Approved refunds are processed within 5–10 business days depending on your payment method.

4. Contact

Questions about this policy? Email us at support@exydus.site.